SOStainability Privacy Policy
Last updated: May 2026
1. Who we are
Orderpaper UK Limited T/A SOStainability (“we”, “us”, “our”) is the data controller responsible for your personal data.
Address: Innovation Centre 6, Smart Innovation Hub, Denise Coates Foundation Building, Keele University, Staffordshire, ST5 5NS, United Kingdom
Email: hello@sostainability.co.uk
2. What personal data we collect
- Identity Data: name and identifiers
- Contact Data: email address, phone number
- Technical Data: IP address, browser type, device type, operating system
- Usage Data: website interaction data and analytics
- Marketing Data: preferences in receiving communications
- Employee Data where applicable
3. How we collect your data
- Directly from you when you contact us, subscribe, or participate in surveys.
- Indirectly through analytics tools and social media platforms.
4. How we use your personal data
- Deliver sustainability services and advocacy
- Improve website experience
- Develop new services
- Send communications (with consent where required)
5. Lawful bases for processing
- Consent
- Legitimate interests
- Contractual necessity
- Legal obligations
6. Data sharing
- With OrderPaper UK Ltd., our affiliated entities, and trusted service providers
- With regulators where required
7. International transfers
We use safeguards such as adequacy decisions and contractual clauses when transferring data outside the UK.
8. Data retention
We retain personal data only as long as necessary and securely delete or anonymise it when no longer needed.
9. Data security
We implement security measures including access controls and secure storage.
10. Your rights
Access, rectification, erasure, restriction, objection, and portability rights.
Contact hello@sostainability.co.uk to exercise rights.
11. Automated decision-making
We do not use automated decision-making that has legal effects.
12. Children’s data
We do not knowingly collect data from children under 13.
13. Complaints
Contact us at hello@sostainability.co.uk or the ICO: www.ico.org.uk