SOStainability Privacy Policy
This Privacy Policy was released on December23rd 2024
Our contact details:
Name: SOStainability
Address: Innovation Centre 6, Smart Innovation Hub, Denise Coates Foundation Building,
Keele University, ST5 5NS, Staffordshire, United Kingdom
Phone Number: +44 800 999 1340
Email: hello@sostainability.co.uk
The type of personal information we collect:
We currently collect and process the following information:
- Personal identifiers (names and other characteristics)
- Contact details (email, telephone)
- Website user stats
- Employee data
How we get the personal information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- For sustainability and climate action
- To advance the fulfilment of net zero objectives and targets
We also receive personal information indirectly from the following sources in the following scenarios:
- When you visit and interact with our social media pages on Facebook, X, Instagram, LinkedIn and YouTube. The information collected is used to enhance our website user experience and improve our service offerings.
We use the information that you have given us in order to:
- Provide sustainability awareness and advocacy
- Undertake research and education on sustainability and climate action
- Improve user experience on our website
- Design new products and services
- Send you periodic newsletters
- Invite your participation in polls and surveys
- Contact you on new products and services
We may share the information you provide us with our parent company, OrderPaper UK Ltd.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@sostainability.co.uk
(b) We have a legitimate interest.
How we store your personal information:
Your information is securely stored in our database
We keep your personal information for as long as we have your consent and continue to render legitimate services related to sustainability and climate action. We will then delete your information when the purpose for which we collected it is no longer valid.
Your data protection rights:
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at hello@sostainability.co.uk if you wish to make a request.
How to complain:
If you have any concerns about our use of your personal information, you can make a complaint to us at hello@sostainability.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk